OneVision Resources knows that finding good people and financial planning are two of the biggest challenges facing custom integration company owners trying to grow. And those obstacles will only increase in the future.
That’s part of the reason why the provider of remote business services for the custom integration channel has expanded its offerings to include HR and recruiting, financial planning and accounting, and business coaching and leadership development.
The new services are supported by the OneVision Platform, OneVision-developed technology, teams, and custom-designed processes, architected to boost integrators’ service operations output and profitability.
Related: OneVision Creates RMR Program for Manufacturers’ Reps
More Investment Enables New OneVision Services
OneVision recently closed a $5 million investment round and reports that the injection of private capital helped fuel the development of the Boston-area company’s new services.
“We are such huge believers in the service opportunity for our channel that we continue to invest to develop and offer our partners the best in class technology, tools, and services to enable them to capitalize on the escalating client demand for always-available support,” said Joseph Kolchinsky, OneVision founder and CEO. “By unleashing the potential of their service departments, we’re helping position our partners for long-term success and leadership in their local markets.”
According to Kolchinsky, the new services are meant to help all of OneVision’s partners scale their companies across the organization to meet rising consumer demand.
Service Operations
Too often, Kolchinsky explains, integrators don’t have the resources to manage the ever-rising demand for client support. OneVision has invested thousands of man-hours in developing backend systems as well as tools and software that enable integrators to manage the entire client lifecycle after installation.
OneVision delivers a turnkey approach to helping integrators build profitable service operations. These services include marketing and selling the concept of service memberships, onboarding and upgrading clients, tracking performance after the sale, and the day-to-day execution of service with a team of professionals dedicated to delivering exceptional support to clients.
HR and Hiring
Kolchinsky anticipates that as integration service businesses take off, so too will the need to recruit and groom talent. OneVision can drive the entire process, from developing job descriptions, vetting candidates, managing the interviewing process to the very end, helping integrators close the deal, and onboarding new talent. OneVision HR Services also include organization needs assessment, headcount planning and hiring scheduling, compensation analysis, job profiles development, customized job descriptions, onboarding processes and procedures, offboarding and exit interviews, and skills assessment, training and professional coaching.
Financial Services and Accounting
OneVision enables integrators to enjoy the benefits of a virtual CFO deeply familiar with the CI channel, offering standardized models and a P&L reporting framework to reflect the complexity of supporting both project-and service-based business units, as well as RMR reporting and management. OneVision Financial Services include accounts receivable, starting with a company’s contract structure and working with PMs and billable labor to track time and identify milestones appropriately. These services also include accounts payable to ensure every bill is approved by the right person and paid at the right time to optimize cash flow.
In addition, OneVision can provide expense management to allow an integration company to make purchases independently when appropriate and ensure that those transactions are coded properly as well as inventory management to make sure nothing goes to waste or gets lost. For instance, when do you do just-in-time ordering and when do you stock up? Last but not least, OneVision can manage a company’s payroll, breaking it up effectively to understand who in an organization contributes to which costs across the organization.
OneVision Leadership Development
Getting everyone 100 percent on the same page with where an organization is going and how it’s going to get there is imperative in plotting a business growth plan. OneVision employs the Entrepreneurial Operating System, a set of organizational concepts and practical tools that has helped thousands of entrepreneurs get what they want from their businesses.
OneVision offers certified EOS implementation services for integrators, coaching their leadership teams through growth and organizational change.
“We’ve already seen dramatic revenue growth by embracing OneVision’s Service Operations playbook. Now with these added business services, our company can achieve scale all while maintaining our bespoke feel in the local market,” said Jonathan Stovall, principal at Bethesda Systems in Bethesda, MD.
