OneVision Resources has announced its partnership with technology trade consortium HTSA. Now, all HTSA members have access to OneVision’s white-label, 24/7 remote support and turnkey recurring revenue solutions, aligning the OneVision mission to deliver world-class support solutions to custom integrators with HTSA’s commitment to bring best-in-class technology, vendors, and education to its members.
With OneVision’s flexible service offerings and RMR business solutions, HTSA members can eliminate the constant distraction of inbound service requests and restore work-life balance for themselves and their employees. This allows them to focus on what they do best: growing their business and delivering connected home experiences that wow clients.
CI partners can route 100% of their inbound service requests via phone, email, or text to OneVision’s friendly and knowledgeable 24/7/365 US-based service team. Client interactions with the OneVision team are seamless, offering peace of mind by ensuring comprehensive support day or night.
“We are excited to join forces with HTSA, a renowned leader in the industry and an incredible resource to members, to bring OneVision’s industry-leading service and RMR solutions to the group,” said Brad Camp, business development director from OneVision. “This partnership reaffirms OneVision’s commitment to redefining how service is delivered in the CI channel, and we’re so excited that HTSA members can now take advantage. HTSA understands the critical role of service for their members’ businesses, and as the complexity of systems and demand for support continues to rise, we are proud to alleviate the burden on integrators and help restore work-life balance.”
OneVision offers flexibility with its tiered “Flex Support Packages,” allowing integrators to tailor a service solution to meet their unique needs. Each of OneVision’s packages includes lower startup costs, no long-term commitment, and zero cancellation fees, further underscoring their commitment to making support services accessible and customizable as they understand business needs differ from integrator to integrator.
“We are thrilled to be among the first to partner with OneVision through their HTSA program,” said Matt Grant of EyeHear Technology Group, an HTSA member. “This unique offering is unlike anything within our group, and we are confident our members will be highly interested in what OneVision brings to the table.”
Related: OneVision and VITAL Form Partnership to Help CI Professionals ‘Elevate’
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